Short calls point to unanswered or voicemail drops — implementing a reception script and ad scheduling will improve answered-call rate in May.
| Campaign | Calls | Status |
|---|---|---|
| Accident Injury clinic – Search | ~28 | Active — Refined |
| Search-NovaMed-3/13/26 | ~17 | Restructured |
All traffic is mobile — prominent click-to-call above fold is the single highest-impact UX action for this audience.
| Campaign | Cost | Clicks | CTR |
|---|---|---|---|
| Accident Injury – Search | ~$1,350 | ~670 | 4.7% |
| NovaMed 3/13/26 | ~$450 | ~150 | 4.6% |
Remaining recommendations being applied as part of May restructure. New campaigns will build scores quickly with high-QS injury keywords.
Campaign restructure complete. NovaMed operates in a high-value injury niche — auto, work, and personal injury — each with distinct intent, billing pathways, and patient journeys. The three-campaign architecture isolates these intents for precise budget allocation and keyword targeting.
Exclusion terms are live across all campaigns, preventing ads from appearing for non-injury searches and ensuring budget is concentrated on high-intent injury patients.
Projected impact: Reducing non-injury traffic by an estimated 30–40% will lower total call volume slightly while significantly improving call quality — reducing cost-per-booked-appointment by 50%+.
All ads updated with injury-specific, niche-clear copy. Each headline explicitly communicates NovaMed's specialty, ensuring only high-intent injury patients click through — naturally reducing cost-per-qualified-call.
💡 Self-filtering copy: When a non-injury searcher sees "Injury Cases Only — No General Care," they self-exclude before clicking. This reduces wasted spend without reducing budget — every dollar reaches a relevant audience.
Injury patients immediately feel understood and confident. Non-injury visitors self-filter before reaching out — improving booking rate on every inbound call.
A single qualifying question at the start of every call reduces handling time for non-applicable enquiries and routes the right patients directly to booking.
| Setting | Previous | Updated |
|---|---|---|
| Radius | ~15–20 miles | 5–8 miles |
| Hospital zones | Included | Excluded |
| Bid by area | Flat | Higher near highways |
| Southfield core | Active | +15% bid boost |
SEO keyword strategy fully realigned to injury clinic intent. All new content, on-page optimisation, and link-building targets are focused on auto injury, work injury, and personal injury search terms — matching the exact patient journeys NovaMed serves.
| Keyword | Intent | Priority | April Status | May Target |
|---|---|---|---|---|
| car accident doctor Michigan | Auto | 🔴 Critical | Not ranked | Top 50 |
| accident injury clinic Michigan | Auto | 🔴 Critical | Top 100 | Top 30 |
| whiplash treatment Southfield | Auto | 🔴 Critical | Top 100 | Top 30 |
| work injury doctor near me | Work | 🟠 High | Not ranked | Top 50 |
| workers comp clinic Michigan | Work | 🟠 High | Not ranked | Top 50 |
| slip and fall injury doctor | PI | 🟠 High | Not ranked | Top 50 |
| back pain after car accident | PI | 🟠 High | Not ranked | Top 50 |
| injury clinic Southfield MI | Local | 🟡 Medium | Not ranked | Top 30 |
| personal injury clinic near me | Local | 🟡 Medium | Not ranked | Top 50 |
| novamedco.com (brand) | Brand | Stable | #1 | #1 Hold |
Mobile at 74/100 — WebP conversion + JS deferral scheduled for May to clear 75 threshold and trigger mobile-first indexing ranking gains.
| Content | Target Keyword | Intent | Priority |
|---|---|---|---|
| Blog: Car Accident Doctor Michigan | "car accident doctor Michigan" | Auto | Critical |
| Blog: Soft Tissue Injury Treatment | "soft tissue injury treatment" | Auto/PI | Critical |
| Service Page: Workers Comp | "workers comp clinic Michigan" | Work | High |
| Blog: Slip and Fall Doctor | "slip and fall injury doctor" | PI | High |
| FAQ: Does insurance cover injury clinic? | "injury clinic insurance" | Snippet | Medium |
⚠️ Expectation note: Total call volume may dip slightly in the first 2 weeks as new campaigns build quality scores and negative keywords take effect. This is expected and normal — May success is measured by booked appointments, not raw call count. Fewer calls from the right patients converts to significantly more revenue.
NovaMed operates in one of the highest-value niches in local medical advertising. All infrastructure is in place — campaigns, content, and targeting are now fully aligned to the injury-patient audience that delivers the greatest return.